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Solar Warranty Rescue Kit
Your solar warranties after Pink Energy was liquidated
What survived, who honors it now, and exactly how to claim it.
1. Powerhome Solar and Pink Energy are the same company
Time sensitive. There is a class settlement deadline of August 24, 2026 that most customers
of this installer qualify for, and it does not depend on the installer at all. It is the first claim step
below, and it is the only route on this whole record that pays money soon.
| If your paperwork says | You signed | Who owes the workmanship warranty now |
|---|
Powerhome Solar or POWERHOME SOLAR |
Before April 2022 |
Nobody Liquidated, no successor |
Pink Energy The rebrand |
April 2022 onward |
Nobody Same company, same answer |
Why this matters more than it sounds. The rebrand happened about five months before
the collapse, so customers of the same company hold contracts under two different names and often do not
realise they are in the same position. Both names refer to one legal entity, and the answer for both is the
same.
2. What happened to Pink Energy
Pink Energy filed Chapter 7 liquidation on 10/7/2022.
It terminated all employees nationwide around 9/26/2022, then filed in the Bankruptcy
Court for the Western District of North Carolina. Chapter 7 is liquidation: assets were sold off piecemeal
rather than transferred as a going concern, and no buyer took on the customer obligations. The trustee has
stated plainly that the estate cannot complete or repair any customer system.
In plain terms: any warranty the installer promised you is gone, and the
bankruptcy claim route closed years ago. Your manufacturer warranties are valid, and there are two other
live routes worth more than either.
The bankruptcy claim deadline was 3/16/2023 and it has long passed.
Anything filed now is a late claim, paid only after every timely claim is paid in full, in a case with
roughly four million dollars of assets against a hundred and fifty million in claims. Even the creditors
who filed on time are not expected to see anything before 2027 or 2028. Being told this plainly is worth
more than being told to try.
3. Your coverage today
| Component | Term | Left | Now honored by |
|---|
Workmanship and roof Pink Energy / Powerhome Solar | Marketed as 25 yrs Your signed agreement governs | | Not covered Nobody. Liquidated with no successor, and the trustee has confirmed the estate cannot repair systems. Roof leaks from the original installation are the most common uncovered loss for this group. |
Solar panel modules Your panel manufacturer | 12-yr product
25-yr performance |
6 yrs left of 12
19 yrs performance | Claimable Unaffected. Never was your installer’s promise to break. |
Microinverters Your inverter manufacturer | 25-yr product | | Claimable Manufacturer obligation, unaffected. Replacement units shipped free on a valid claim. |
Monitoring and alerts Your monitoring platform | Platform survives | No fixed term | Action needed The platform did not die with your installer. Your account exists, but the installer likely still holds owner rights on it. Production drops, we alert you. |
You lost one of four, and it is the installer’s own. The three that survive are manufacturer promises — and one of them is the subject of a settlement closing on August 24.
4. Is your system actually producing?
Nobody has monitored these systems since 2022. Here is what that costs, and why documenting it matters for the settlement claim.
Healthy System
JFMAMJJASOND
Actual output
Normal production, typically goes up with summer.
Problem System
JFMAMJJASOND
As expected
Below expected
Lost production
Production drops, we alert you.
5. What can go wrong, and what to do about it
1
The settlement closing August 24, 2026
Problem
- You assume your installer’s bankruptcy disqualifies you
- You have no paperwork left to prove anything
- You have never heard of this settlement
It turns on your system, not your installer.
Solution
- Most systems from this installer were Generac PWRcell battery system, which is what the settlement covers
- One tier pays up to $150 on your signed statement alone, no documents
- Being financially responsible for the electric bill is enough — you need not own outright
2
Production and monitoring
Problem
- You cannot see your production data
- You do not know whether your system is producing at all
- You get an error saying you do not own any system
None of these are your fault.
Solution
- Take ownership of the monitoring account in your own name
- We request owner access on your behalf when the installer cannot
- We watch it from then on and tell you when something drops
3
Panels and microinverters
Problem
- You do not know what each panel is producing
- A panel is dark in the app and you cannot tell why
- You assume the manufacturer warranty died with the installer — it did not
Solution
- Connect your system so output is visible panel by panel
- Claim against the manufacturer, not the installer
- We tell you which entity to name and what they will ask for
4
Your loan, and your credit report
Problem
- The loan survived the bankruptcy and is still enforceable
- Your credit report may show this loan inaccurately
- You were told a state settlement would repay you
Solution
- Pull all three credit reports — these loans were misreported at scale
- A Federal Trade Commission rule lets you raise the installer’s conduct against whoever holds your loan
- No state restitution fund exists, despite what the news coverage implied
6. Who to contact, and what does not exist
No installer channel exists, and none can be created
Both company domains still return a success code to any automated checker, which is
exactly the trap — one serves an empty shell with no content at all, the other a parking page. Every
customer service line died when the company terminated its staff in September 2022. There is nothing to
call and there never will be.
There is also no state restitution fund, despite widespread belief otherwise.
One state’s case produced nothing on record and another was dismissed after the state failed to
appear in court. Saying so plainly is more useful than a hedge.
The settlement administrator, the official claim route, and which tier fits your situation.
The trustee’s own case page — the single authoritative source on the bankruptcy, and the one
place worth reading rather than phoning.
Which state contractor recovery funds could apply, and which deadlines have already run.
The credit bureau settlement covering removal of this installer’s loan tradelines.
In your kit
The claim route that is still open, and the deadlines that have already closed. Knowing which is which is most of the value here.
7. Your claim letter, ready to send
Jane Sample
100 Example Street
Springfield
8/18/2026
Your panel manufacturer
Warranty Claims Department
Re: Module warranty claim — array installed 3/4/2021 by Powerhome Solar
To whom it may concern,
I am the owner of the property at 100 Example Street, Springfield. A solar array of 18
modules was installed at this property on 3/4/2021 by Power Home Solar LLC, trading at the time as
Powerhome Solar and later as Pink Energy. That company filed for Chapter 7 liquidation on 10/7/2022 and no
successor assumed its obligations. I am therefore writing to you directly as the manufacturer.
I am claiming under the limited product warranty issued with these modules. On the date
of this letter that term has six years remaining, with nineteen years remaining on the performance term.
The fault is as follows. The affected module serial numbers are listed below.
I am not able to obtain installer certification of this claim, as the installing company was liquidated
under Chapter 7 and cannot provide it. I ask that this not be treated as a bar to the claim.
Please confirm receipt in writing within thirty days with a claim reference number.
In your kit
The paragraphs that do the work — including the case number that proves liquidation, and the paragraph that pre-empts the installer-certification objection manufacturers raise most often on systems whose installer has closed.
Yours truly,
Jane Sample
100 Example Street, Springfield
Enclosures: production record, module serial numbers
8. What we checked, and when
- Chapter 7 petition, case 22-50228, Bankruptcy Court for the Western District of North Carolina, filed 10/7/2022
- Trustee case status page, current to 1/1/2026: claims deadline 3/16/2023, 6,191 claims filed, no distribution expected before 2027
- Generac PWRcell SnapRS rapid shutdown device class settlement, fifteen million dollar fund, claim deadline 8/24/2026, verified 8/18/2026
- Rebrand of Powerhome Solar to Pink Energy, 4/22/2022
- Nine state attorney general letter to five solar lenders, November 2022 — advisory only, no fund created
- Missouri attorney general action dismissed 7/16/2024 after the state failed to appear
- Both company domains confirmed parked shells despite returning success codes, checked 8/18/2026
Research rots, so we date it. This Pink Energy research is
next scheduled for recheck on 8/25/2026. That is the day after the settlement deadline, because the first claim step becomes wrong the moment it passes and must be rewritten.