Spruce Power owns and services residential solar leases and power purchase agreements, many of them bought from the companies that originally sold them. If your bill now says Spruce, your contract was likely part of a portfolio Spruce acquired. Here is how to reach Spruce, what it handles, and what to do before you sell your home.
Spruce's Homeowner Support Team (HOST) is at (888) 636-0336 or support@sprucepower.com, Monday to Friday 8 AM to 6 PM Central. Home sales, buyouts and lease changes each have their own request form on Spruce's contact page.
Ask us about my lease →Who Spruce Power is
Spruce Power Holding Corporation is publicly traded (NYSE: SPRU) and lists its customer office at 820 Gessner Road in Houston, Texas. It owns home solar systems under lease and power purchase contracts and services them for the homeowners. It has grown by buying portfolios of existing contracts, for example nearly 9,800 New Jersey customers from NJR Clean Energy Ventures, announced November 25, 2024. If you signed with a different company, the contract and the system on your roof may now belong to Spruce.
How to contact Spruce Power
These are the channels Spruce publishes on its contact page, checked on November 3, 2026.
| Homeowner Support Team (HOST) | (888) 636-0336 |
| support@sprucepower.com | |
| Live chat | Chat bubble on sprucepower.com |
| Hours | Phone and email Monday to Friday 8 AM to 6 PM Central; chat Monday to Friday 9 AM to 6 PM Central; closed weekends |
| Corporate | 866-SPRUCE5 (866-777-8235) |
| Address | 820 Gessner Road, Suite 500, Houston, TX 77024 |
| Requests with their own forms | Home sale, system purchase or prepayment, refinance, changes to your lease: sprucepower.com/get-in-touch |
If your system is not producing
Under a lease or PPA, the system usually belongs to the leasing company, so repairs are normally its responsibility under your contract. Check your agreement for the maintenance and performance guarantee sections. Then contact HOST with your service address, account number, what is wrong and since when, and monitoring screenshots if you have them. Keep a written record of every contact and the date.
Send us what your paperwork says and what is happening. We will tell you what is covered and who should fix it.
Get help with my system →Selling a home with a Spruce lease
Spruce has a Home Sale request on its contact page. Start it as soon as you list. The buyer usually has to qualify to take over the lease, or you pay it off at closing. Ask for the transfer requirements and payoff amount in writing and share them with your agent and title company.
Common questions
Spruce buys portfolios of existing solar leases and power purchase agreements. If your contract was part of one, Spruce became the owner of the contract and the system and now bills and services it.
The Homeowner Support Team is at (888) 636-0336, Monday to Friday 8 AM to 6 PM Central, as listed on sprucepower.com on November 3, 2026.
Spruce lists a System Purchase / Prepayment Request on its contact page. Request a written quote and compare it with your contract's buyout terms.
Yes. Spruce Power Holding Corporation is publicly traded on the New York Stock Exchange (SPRU). Use only the contact routes on sprucepower.com or your official statements.
Check what is on your roof and who is responsible
We identify your equipment and warranties and the company responsible for your contract. Free to start.
Ask us about my lease → Free warranty lookupGeneral information, not legal or financial advice. Company details change; confirm current contact details on the company's own site before you rely on them. Facts on this page were checked on November 3, 2026.