Dividend Finance has financed residential solar and home improvement projects through installers across the country, and it has been part of Fifth Third since 2022. If you have a Dividend loan, this guide covers who to contact, how loan transfers work when you sell, and what to do if the company that installed your system has closed.
Dividend's homeowner line is (844) 805-7100 (homeowners@dividendfinance.com), Monday to Friday 5 AM to 5 PM Pacific. Selling your home? Loan transfers and assumptions have their own team at loanretention@dividendfinance.com.
Get help with my solar loan →Who Dividend Finance is
Dividend Finance is a point-of-sale lender for residential solar and sustainable home improvements. Fifth Third Bancorp agreed to acquire it in January 2022, and trade press reported the deal complete by May 2022. Dividend's contact page lists its corporate headquarters at 38 Fountain Square Plaza, Cincinnati, Ohio, Fifth Third's headquarters address.
How to contact Dividend Finance
These are the channels on Dividend's contact page, checked on November 3, 2026.
| Homeowners | (844) 805-7100, homeowners@dividendfinance.com. Monday to Friday 5 AM to 5 PM Pacific |
| Loan transfers and assumptions | loanretention@dividendfinance.com. Monday to Friday 7 AM to 5 PM Pacific |
| Contact page | dividendfinance.com/contact |
If your installer went out of business
Your Dividend loan is a separate contract from your installer, so the installer closing does not by itself cancel what you owe, and missing payments can hurt your credit. Your panels, inverter and battery are still covered by the manufacturers' warranties. What usually ends is the installer's workmanship warranty, so labor and installation problems need a licensed local solar contractor.
If the system is not working while you are still paying, document it: monitoring screenshots with dates, photos, and a log of every call and email with Dividend and the installer. If you cannot resolve a problem with the lender directly, the Consumer Financial Protection Bureau accepts complaints about consumer loans at consumerfinance.gov/complaint.
Tell us what is happening. We identify your equipment and warranties, check for a lien, and lay out the options for your situation.
Get help with my solar loan →Selling a home with a Dividend loan
Contact the loan transfers and assumptions team early in the sale and ask in writing whether the buyer can assume the loan or whether it must be paid off at closing. Request a written payoff statement either way. If a UCC-1 filing is tied to the loan, the title company will want it released at payoff.
Common questions
Fifth Third Bancorp. It agreed to acquire Dividend in January 2022, and the deal was reported complete by May 2022.
(844) 805-7100 for homeowners, Monday to Friday 5 AM to 5 PM Pacific, as listed on dividendfinance.com on November 3, 2026.
Dividend has a loan transfers and assumptions team at loanretention@dividendfinance.com. Ask them in writing what a buyer must do to assume the loan.
Usually yes. The loan is a separate contract, and the installer closing does not by itself cancel it. Document any system problem and get advice on your specific contract before changing payments.
Know exactly what you are paying for
We identify your equipment and warranties and check for a UCC-1 lien, so you can talk to your lender with the facts.
Get help with my solar loan → Free warranty lookupGeneral information, not legal or financial advice. Company details change; confirm current contact details on the company's own site before you rely on them. Facts on this page were checked on November 3, 2026.